Shipping policy
Delivery Options
We offer two delivery options for all bulk bags, aggregates, topsoil, logs, reclaimed materials, and construction products.
Next‑Day Delivery - £15 - 1 Day (next day)
If you need your order urgently, we offer next‑day delivery for a flat fee of £15. Orders must be placed before 1pm to qualify. If ordered after 1pm the order will be delivered the day after (exactly 2 days after the orders been placed).
Standard Delivery - 2–4 Day Window
All other orders are scheduled within a 2–4 day delivery timeframe. Your delivery will be assigned to the earliest available slot based on your location and route planning.
Delivery Zones & Charges
Our delivery charges are based on the driving distance from our depot to your delivery address.
Price shown is for delivery price for your total order (not per item).
Distance:
0–10 miles: FREE
11–20 miles: £20
21–30 miles: £30
31–40 miles: £40
41–50 miles: £50
50-60 miles: £70
60-90 miles: £140
90-130 miles: £200
130-170 miles: £300
170-210 miles: £400
210-250 miles: £500
250-290 miles: £600
290 miles+: £700
Delivery charges are calculated based on the distance from our depot to your delivery address. The applicable charge will be confirmed before your order is dispatched.
Please note: We only deliver up to 50 miles except for reclaim bricks
Delivery Notifications
We keep you fully updated throughout the delivery process:
- You will receive a notification the day the item is delivered
- You will receive a 2-3 hour delivery window on the day of delivery.
This ensures you know exactly when to expect your order and can prepare access for our vehicle.
Delivery Method — HIAB Crane Trucks
All deliveries are made using HIAB crane‑fitted trucks. This allows us to safely and accurately place your bulk bags or materials in the most suitable location on your property.
Please ensure:
- there is safe and adequate access for a HIAB vehicle
- the ground is stable enough for crane operation
- the drop‑off area is clear and accessible
Final placement is at the driver’s discretion for safety reasons.
Access Requirements
Customers must ensure that:
- the delivery address is correct
- access is suitable for a large HIAB vehicle
- any obstacles, parked cars, or hazards are removed
If delivery cannot be completed due to access issues, additional charges may apply.
Missed or Failed Deliveries
If we cannot deliver due to:
- unsafe access
- incorrect address details
- no safe place to offload
- customer not being available when required
…your order may need to be rescheduled, and additional fees may apply.